What is the pay scale for Support Manager Delhi Ncr?
The sanctioned remuneration is Rs. 25,500 - 29,200 (Level-4) under the 7th Central Pay Commission framework, accompanied by standard Central/State allowances including Dearness Allowance (DA), House Rent Allowance (HRA), and National Pension System (NPS) benefits.
What is the official application deadline?
The confirmed deadline for online application registration and fee settlement is 2026-09-30. Candidates are urged to finalize submissions in advance of the deadline.
How to verify authentic notification circulars from IIMTRICHY Authority?
All official notifications and gazetted circulars are published directly on the verified sovereign domain iimtrichy.ac.in. Always cross-check notice references against primary government bulletins.
Explore verified public authorities and related career tracks across the national network:
Register the organization on the GeM portal using a valid DSC and ensure all organizational credentials are verified to obtain the necessary procurement tokens for participation in the IIM Trichy tender.
2
Attend the mandatory pre-bid clarification meeting to address technical queries, scope ambiguities, and operational requirements, ensuring all clarifications are formally issued as corrigenda on the portal for transparency.
3
Submit the two-cover bid comprising the technical proposal, including credentials and compliance documents, followed by the financial BoQ, ensuring no price information is disclosed within the technical cover.
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Participate in the commercial BoQ financial opening process where the system evaluates the lowest responsive bidder (L1) based on the total cost of ownership as defined in the tender document.
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Receive the formal Letter of Award (LoA) from IIM Trichy, followed by the signing of the Service Level Agreement and submission of the required Performance Bank Guarantee to initiate the contract.
Technical Qualification Matrix & Due Diligence Standards
Bidders participating in Support Manager Delhi Ncr must satisfy the multi-tiered technical, financial, and statutory qualifying covenants detailed below:
Evaluation Benchmark
Mandated Technical & Financial Covenant
Statutory Benchmark
The bidder must demonstrate an average annual turnover of at least 30% of the estimated contract value during the last three financial years, supported by audited balance sheets and profit/loss statements.
Statutory Benchmark
The bidder must provide proof of executing at least one similar project of comparable scope and complexity for a government or autonomous educational institution within the last five years.
Statutory Benchmark
Mandatory submission of valid GSTIN, PAN, EPF, ESI registrations, and a valid Labor License under the Contract Labour (Regulation and Abolition) Act, 1970, is required for operational compliance.
Statutory Benchmark
MSMEs and Startups are eligible for relaxation in prior turnover and experience criteria as per Rule 170 of GFR 2017 and the Public Procurement Policy for Micro and Small Enterprises.
The contract valuation for the Support Manager role at IIM Trichy must be derived from a realistic market assessment of professional services in the Delhi NCR region. Per GFR 2017 guidelines, an Earnest Money Deposit (EMD) of 2% of the estimated value is mandatory to ensure bidder seriousness, though MSMEs may be exempted under Rule 170. A Performance Bank Guarantee (PBG) ranging from 3% to 5% of the contract value is required to secure performance obligations. Tender document fees are generally waived on GeM, promoting transparency. The Liquidated Damages (LD) clause is strictly capped at 0.5% per week of delay, with a maximum ceiling of 10% of the contract value. This structure ensures financial accountability while protecting the Procuring Entity against service lapses, ensuring that the selected vendor maintains high operational standards throughout the engagement period in compliance with standard public procurement financial protocols.
General Conditions of Contract (GCC) & Integrity Compliance
The contract shall be governed by the Indian Arbitration and Conciliation Act, 1996, with disputes settled in the jurisdiction of Trichy. Payments will be processed on a milestone basis upon successful verification of deliverables. A Defect Liability Period (DLP) of twelve months applies to service quality, ensuring the vendor remains accountable for operational discrepancies. Furthermore, an Integrity Pact is mandatory for high-value contracts to ensure transparency and prevent corrupt practices. The General Conditions of Contract (GCC) mandate strict adherence to all statutory labor laws, and any breach of these terms may lead to the forfeiture of the PBG and contract termination.
Procurement & Bidding FAQs — Support Manager Delhi Ncr
Are Joint Ventures allowed to participate in this tender?
Unless explicitly stated in the tender document, Joint Ventures are generally discouraged for professional service contracts to ensure single-point accountability.
What is the prescribed format for the EMD Bank Guarantee?
The EMD Bank Guarantee must be issued by a scheduled commercial bank in the specific format provided in the tender document, valid for at least 45 days beyond the bid validity.
What is the standard bid validity period?
The standard bid validity period is 90 to 120 days from the date of technical bid opening, during which the bidder cannot withdraw their offer.
Does the contract include a price variation clause?
No, the contract is typically based on a fixed-price model for the duration of the engagement, unless specific statutory wage revisions are mandated by the government.
How are technical evaluation marks calculated?
Technical evaluation is based on a marking system covering experience, personnel qualifications, and methodology, where bidders must secure a minimum qualifying score to proceed to financial opening.
Is the PBG refundable?
Yes, the PBG is refundable without interest after the successful completion of the contract and the expiry of the Defect Liability Period, subject to no outstanding dues.